Privacy Policy

Environmental Services Plus (“ESP”, “we”, “our”, “us”) is committed to protecting the privacy of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Environmental Services Plus is part of the Network Plus Group of businesses, operating nationally across the UK. We provide arboriculture, vegetation management, infrastructure support, grounds maintenance, and landscaping services.

Our registered office address is:  Environmental Solutions Plus, Unit 7, Churches Farm, Bromaberrow, Ledbury, HR8 1SA
Email: mail@networkplus.co.uk
Telephone: 0161 351 5370

What data we collect

We may collect the following types of personal data when you interact with us:

• Name, job title, company, and contact details (email, phone, address)
• Enquiries you submit via our website or email
• Information required for service delivery and invoicing
• Recruitment data if you apply for a role with us (e.g. CVs, references)
• Website usage information (cookies, analytics, IP address)

How we use your data

We process personal data for the following purposes:

• To respond to enquiries and provide requested services
• To manage contracts, invoices, and payments
• To communicate about projects, updates, and relevant business information
• To comply with legal and regulatory obligations
• To improve our website, services, and user experience

We only process data where we have a lawful basis, such as contract performance, legitimate interest, or consent.

Sharing your data

We do not sell your data. We may share limited information with:

• Trusted service providers (e.g. IT hosting, payroll, HR systems)
• Regulatory authorities if legally required
• Our parent company, Network Plus, for internal reporting and support functions

Data retention

We keep personal data only as long as necessary for the purpose collected, or as required by law. For example, contract records are generally kept for six years.

Your rights

You have the right to request:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete data
• Erasure of data in certain circumstances
• Restriction or objection to processing
• Data portability

To exercise your rights, please contact us using the details above.

Security

We implement appropriate technical and organisational measures to keep data safe, including secure servers, restricted access, and staff training.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “last revised” date.

Last revised: 27th August 2025